We understand that game pieces can sometimes go missing, and we want to help you get back to playing as soon as possible!
What to Do Next:
1. Double-Check the Box and Packaging
- Some small pieces may be hidden inside the box, under inserts, or stuck in the folds of packaging materials.
2. Check with Other Players
- If you played with friends or family, they might have accidentally taken a piece home.
3. Contact Our Support Team for Replacement Options
If the piece is lost for good, don’t worry! We may be able to provide a replacement.
Email us at support@itustudio.com with:
- Your pledge ID or proof of purchase.
- The name of the game.
- A description or photo of the missing piece (if possible).
Note: Some replacement parts may be available for free, while others might have a small fee to cover shipping costs. We’ll let you know the best way to get your missing piece!
We want to make sure you can enjoy your game fully, so reach out—we’re happy to help!
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