Estimated shipping dates

We understand how important it is for our backers and customers to have clear expectations about shipping. However, we also know that many factors can influence the timing of shipping, especially when we’re working with crowdfunding campaigns. Shipping dates can be a bit fluid, and we want to explain why that is and how we approach them.

Why Can't We Guarantee Precise Shipping Dates?

Crowdfunding campaigns, such as those on Kickstarter, often come with a lot of moving parts, and the shipping schedule is one of the most unpredictable aspects. Here are a few reasons why our shipping dates might change:

1. Campaign Duration:
   When we launch a Kickstarter campaign, we may decide to extend or close it depending on a variety of factors, including campaign progress, funding goals, or product development. This means the timeline can shift significantly depending on when the campaign ends and how long fulfillment takes.

2. Manufacturing & Production Delays:
   Even after a campaign concludes, production schedules, manufacturing issues, and shipping logistics can impact timelines. These factors are often outside of our control but are vital to delivering quality products.

3. International Shipping and Customs:
   Shipping internationally comes with its own set of challenges. Customs processing, delays in freight, and logistical complications can add time to the expected shipping window.

4. Unexpected Changes:
   Unforeseen circumstances like natural disasters, global supply chain disruptions, or other external factors can delay or impact shipping times. We strive to keep you informed of any major changes that might arise.

What Can You Expect Instead?

While we can't guarantee an exact shipping date, we always provide updated estimates whenever possible. Here’s how we manage communication regarding shipping:

• Kickstarter Updates: We regularly post updates on our Kickstarter page (or other crowdfunding platform) with the latest news about fulfillment and estimated shipping times. These updates will give you the most accurate information available at the time.

• Flexibility and Transparency: We pride ourselves on keeping backers in the loop. If shipping dates need to change, we’ll let you know as early as possible, providing updated timeframes and explanations when necessary.
  

How Can You Stay Updated?

To stay informed about your specific order and shipping updates, we recommend the following:

• Follow Our Campaign and Updates: On Kickstarter and other crowdfunding platforms, follow our campaign for real-time updates and announcements.

• Check Your Email Regularly: We’ll send out emails with important information, including changes to shipping estimates or fulfillment status.

• Visit Our Knowledge Base: For frequently asked questions and updates about shipping, our knowledge base is a great resource.

In Summary:

We understand the desire for precise shipping dates, and we’re committed to keeping you as informed as possible. However, because the timing can fluctuate depending on multiple factors, we can’t guarantee exact dates. Instead, we focus on providing realistic estimates, offering transparency throughout the process, and keeping you updated every step of the way.

Thank you for your understanding and continued support!