We understand that sometimes you may need to update your shipping address before your order is shipped. No problem—we're happy to help!
How to Request an Address Change
To ensure a smooth update, please provide us with your new shipping details in the following format:
- Full Name
- Country
- City
- State or Province
- Postal Code
- Address Line 1
- Address Line 2 (optional)
- Address Line 3 (optional)
- Phone Number
- Additional Notes (optional)
Additionally, please include:
- Your order number
- The email address linked to your Gamefound account
- The name of the campaign
Important Notes:
- Address changes are only possible before shipping begins. Once your order has been processed for shipping, we may not be able to make updates.
- If you’re moving to a different country, please check with our support team first, as international address changes may affect shipping fees or availability.
How to Contact Us:
Send your address change request to support@itustudio.com, and we’ll confirm the update as soon as possible.
Thanks for supporting us, and we appreciate your cooperation in ensuring your order reaches you without any issues!
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