My order is missing

Modified on Mon, 24 Mar at 1:02 PM

Your package may still be in transit, and delays can happen for various reasons. Sometimes, tracking information isn't updated in real-time.


If you received a tracking number, we recommend checking directly with the carrier for the most up-to-date status.


If you haven’t received tracking information, please email us at support@itustudio.com with your pledge ID, and we’ll do our best to locate your package.


No matter what happens during transit, our support team is here to help!

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